21+ | Commitment to Safe Play

Responsible Gambling Guide

789bet believes that betting is a form of entertainment — not a source of problems. On this page we explain how to understand your own limits, where to seek help, and which signs should prompt caution.

For ages 21+
24/7 Support
Self-Exclusion Feature

21+ Age limit is mandatory

The minimum age to open an account at 789bet and play any type of betting or casino game is 21. Age is verified at registration, and any account belonging to an underage person is closed immediately. If you know that an underage person near you is using this site, let us know directly via live chat — we will act quickly.

Betting should be enjoyable, but when it starts to affect everyday life it becomes a cause for concern. 789bet's terms and conditions ensure protective measures for every player. We believe responsible gambling is not just a rule — it is a practice that puts every player's mental and financial wellbeing first.

Always bet with money you can afford to lose — money whose loss will not harm your household or daily life. Never use money set aside for essential expenses such as rent, food, or medical costs as your betting budget.

Tools for Setting Your Limits

At 789bet you can control your own gaming experience. Use the tools below to set your own limits whenever you choose. Contact our 24/7 live chat support to activate any of these features.

Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately.

Financial Control

Loss Limit

Set a cap on how much you can lose within a given period. When the limit is reached, the account automatically stops betting at that point.

Reducing Losses

Session Time Limit

Set a maximum length for each gaming session. When the time is up you will be logged out automatically, and you will be encouraged to take a break before logging in again.

Time Management

Cooling-Off Break

Temporarily suspend your account for anywhere from 24 hours to 30 days. During this time login and betting are not possible, but the account becomes active again once the period ends.

Temporary Break

Self-Exclusion

If you need a long-term break, keep your account closed for 6 months or permanently. Once activated, it cannot be cancelled even by you.

Long-Term Protection

Reality Check Reminder

At set intervals (such as every 30 or 60 minutes) a message will appear showing how long you have been playing and how much you have lost or won.

Raising Awareness

Apply for Self-Exclusion

If you feel that controlling your play is becoming difficult, apply for self-exclusion now. Our 24/7 live chat support is always ready to help you through the process. All your information is kept fully secure in accordance with our privacy policy.

After your self-exclusion request is submitted, our team takes action on your account within 2 hours. While the exclusion is in effect, you will not be able to open a new account and you will not receive promotional messages from us.

Self-Exclusion Application Form

Apply using the information below. Our team will get in touch shortly.

Recognize the Warning Signs

Problem betting does not always appear suddenly — it builds up gradually. If you notice any of the following signs in yourself or someone you know, take it seriously.

Trying to recover lost money

The tendency to place bigger bets after each loss to make up for the deficit.

Hiding from family and friends

Lying to family or close ones about how much you play or how long you spend.

Betting with essential expense money

Placing bets with money meant for rent, food, or a child's education.

Unexpectedly long sessions

Spending several hours in a single session and finding it hard to stop.

Emotional restlessness

Feeling uncomfortable, angry, or anxious when unable to play.

Neglecting work and relationships

Professional responsibilities or family relationships being harmed because of betting.

Where to Get Help

Acknowledging the problem takes courage. You are not alone — getting the right support is always possible.

789bet Live Chat Support

Our 24/7 live chat team can communicate in both Bengali and English. Get immediate assistance with self-exclusion or setting limits.

Contact by Email

Reach out by email for detailed discussions or confidential requests. Our team typically replies the same day.

Family and Close Ones

Talk to a trusted family member or friend. They can often provide support from the closest position.

Professional Counselling

Consult a mental health specialist or counsellor. There are mental health service providers in Bangladesh who offer help in this area.

789bet's Commitment

We believe responsible gaming is not just about rules — it is an expression of respect for our players. 789bet places every user's long-term well-being above short-term revenue.

  • No one under 21 is allowed to open an account, and age is verified.
  • Once a self-exclusion request is received, action is taken on the account promptly.
  • No promotional messages are sent to excluded users.
  • Our support team speaks Bengali directly — no distance or language barrier.
  • Players' personal data is encrypted and not shared with third parties.
  • Requests to change gaming limits go through a strict verification process.

Healthy Betting Habits

Responsible betting does not mean not playing at all — it means playing mindfully. Building a few simple habits keeps betting a form of entertainment.

  • Set a budget in advance and stick to it.
  • End the session instead of increasing bets to recover losses.
  • Decide not to play beyond a set amount of time each day.
  • Stay away from betting when you are stressed or feeling low.
  • Set aside a portion of your winnings — do not bet it all again.
  • See betting as entertainment, not a source of income.

Detailed Guidelines

Plan Before You Play

Before starting any betting session on 789bet, decide in your mind — how much am I willing to spend today and how long will I play? Settling these two questions in advance significantly reduces the chance of investing more than planned under the influence of emotion during the session. Our site has deposit limit and session time limit tools — tell us directly in live chat to activate them.

Financial Security is the Top Priority

Even though deposits start from ৳300, every taka has value. Never bet with borrowed money or by breaking your savings. If you are under financial pressure in a given month, taking a complete break at that time is the sensible decision. Our FAQ section has detailed information on deposits and withdrawals that will help you make planned decisions.

Keep Your Family Informed

Betting is a personal choice, but keeping your family completely in the dark can create distrust in relationships. Let a trusted family member know that you bet online and what your budget is. They may notice signs from the outside that you yourself might not see.

Seeking Professional Help Is Not a Sign of Weakness

If you find it hard to stick to limits on your own, speaking with a mental health professional is the most effective step. Mental health services in Bangladesh are now much more accessible. A counsellor can help you understand the root cause and find a solution. The 789bet support team can also help direct you to such professional services.

Data Protection and Privacy

Self-exclusion or limit-setting requests are handled with complete confidentiality. 789bet never shares this information with third parties. To learn more about the site, read About Us, where our operations and values are described in detail.

Questions About Responsible Gaming

The duration of self-exclusion depends on which type you choose. A fixed-term exclusion (such as 6 months or 1 year) comes up for review automatically at the end of the period. A permanent exclusion cannot be cancelled once it is in effect — this is intentional by design.

Yes, as soon as our support team receives a request to set a deposit limit, it is activated straight away. However, increasing a limit involves a verification process, which may take some time to complete. This delay is intended to prevent harm from raising limits in an emotional moment.

Even after your self-exclusion request takes effect, you can still withdraw the balance remaining in your account. Contact the support team — they will help arrange the withdrawal before the exclusion comes into force.

Yes, family members can contact our support team. However, to make any changes to an account or activate an exclusion, the account holder's identity must be verified. We take family concerns seriously and will do our best to help within what is possible.

A cooling-off break is a temporary pause — usually from 24 hours to 30 days. The account is reactivated automatically when the period ends. Self-exclusion is a longer-term or permanent decision. During the exclusion period the account cannot be reactivated by the user. If you are unsure which option applies to you, speak to us on live chat.

No. The minimum age for all types of betting and casino games at 789bet is 21. This is the age limit that applies to the Bangladesh market and there are no exceptions. Age is verified at registration, and any account belonging to an underage person is closed immediately.