789bet Terms and Conditions
This page covers all conditions, rights, and responsibilities for using 789bet. Please read carefully before using the service.
1 Introduction and Applicability
These Terms and Conditions ("Terms") apply to the 789bet platform and all associated services. By registering on 789bet or using any of its services, you automatically agree to be bound by these Terms. These Terms form a legally binding agreement.
789bet works to provide users with a high-quality online gaming experience. To learn more about us, read our About Us page.
1.1 Age Requirement
All casino and betting activities on 789bet are strictly for persons aged 21 and above. Registration or use by minors is completely prohibited. You must state your age accurately at registration and may be required to submit identity documents for verification.
1.2 Geographic Applicability
These Terms are intended for users residing in Bangladesh. Residents of areas where online gaming is prohibited under local law are not eligible to use the service. It is entirely the user's responsibility to comply with the laws applicable in their area.
2 Account Registration and Management
2.1 Registration Process
To open an account on 789bet, you must provide accurate and complete information. Each person may operate only one account. If multiple accounts are found to have been created, all associated accounts will be closed and any balances in those accounts may be forfeited.
2.2 Account Security
Keeping your username and password confidential is solely your responsibility. Allowing anyone else to use your account is prohibited. Any unauthorised access to your account must be reported to the 789bet support team immediately. 789bet is not liable for any loss arising from third-party access to your account.
2.3 Identity Verification (KYC)
789bet may request identity verification at any time. A copy of your national ID card or passport is required, and your mobile number is verified via OTP. If the required documents are not submitted within the specified period, the account may be temporarily suspended.
2.4 Account Suspension and Closure
789bet reserves the right to temporarily suspend or permanently close any account in the following circumstances:
- Breach of any part of these Terms
- Evidence of fraud or fraudulent activity
- Attempted bonus abuse or system manipulation
- Registration using false information
- To comply with legal obligations
3 Deposit and Withdrawal Policy
3.1 Deposit Methods and Limits
789bet currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300. When adding funds to your account, use the correct reference number — 789bet is not responsible if a deposit fails due to incorrect information.
3.2 Withdrawal Methods and Timeframe
Winnings can be withdrawn using the same methods — bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. In exceptional circumstances, verification may extend this time.
3.3 Transaction Verification
789bet reserves the right to verify any withdrawal request. Additional verification documents may be requested in cases of suspicious transactions or account activity. If money laundering or fraud is suspected, 789bet reserves the right to freeze the relevant transaction and notify the appropriate authorities.
4 Bonus and Promotion Terms
4.1 Welcome Bonus
789bet offers new members a 100% bonus on their first deposit, up to ৳10,000. To receive this bonus, registration must be completed in accordance with the applicable terms at the time of the first deposit. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000; to withdraw the bonus amount, a wagering requirement of ৳1,000 × 25 = ৳25,000 must be completed.
4.2 Wagering Requirements
Each bonus carries a 25x wagering requirement. This means the bonus amount must be wagered 25 times before any winnings from the bonus become eligible for withdrawal. The contribution of specific games towards meeting the wagering requirement may vary — contact 789bet support for details.
4.3 Bonus Abuse Prohibited
Creating multiple accounts, providing false information, or using any other manipulation to obtain bonus benefits is strictly prohibited. If such activity is detected, the bonus will be cancelled and the account may be closed.
4.4 VIP Program
789bet's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Each tier offers weekly cashback — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, and up to 1.2% at Platinum. Cashback is calculated based on the total net loss for the week. 789bet reserves the right to amend VIP terms.
5 Gaming Rules and Code of Conduct
5.1 Fair Play Policy
789bet is committed to maintaining a fair and transparent gaming environment. All games are operated using a neutral Random Number Generator (RNG). Game outcomes are not predetermined in any way, and each round is independent.
5.2 Prohibited Activities
The following activities are strictly prohibited and will result in account closure if detected:
- Using software bots or automated tools to play games
- Exploiting system vulnerabilities or bugs in games
- Colluding with other players to place bets or manipulate games
- Any attempt at hacking or cyber attacks
- Disrupting the normal operation of the platform
5.3 Betting Limits
Minimum and maximum betting limits are set for each game and market and are displayed in the game interface. Placing bets outside these limits will not be possible. 789bet reserves the right to void any bet placed at an incorrect amount due to a technical error in the system.
6 Data Protection and Privacy
789bet gives the highest priority to protecting users' personal information. All data is secured using SSL encryption. For full details on what information is collected, how it is used, and under what circumstances it may be shared with third parties, please read our Privacy Policy.
User data is never sold to third parties. However, relevant information may be provided to the appropriate authorities to meet legal obligations or to investigate suspicious financial activity.
6.1 Cookie Policy
789bet uses cookies to improve the user experience on the website. By accessing the site, you consent to the use of cookies. Cookies can be managed through your browser settings, but disabling them may prevent some features from working correctly.
7 Responsible Gaming Commitment
789bet believes gaming should be an enjoyable and controlled form of entertainment. If any user feels that gaming is having a negative impact on their life, they can contact our support team to set limits on their account or arrange a temporary break.
Read 789bet's Responsible Gaming Guide to develop safe gaming habits and find ways to address problem gambling. It contains detailed information on self-exclusion, budget management, and sources of support.
7.1 Self-Control Tools
- Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
- Session Limits: Set how long you play in a single session.
- Temporary Break: Temporarily deactivate your account for a set period.
- Permanent Exclusion: If needed, contact support to apply for permanent account closure.
8 Customer Support and Dispute Resolution
8.1 Support Channels
789bet provides customer support in Bengali and English via live chat and email, 24 hours a day, 7 days a week. If you have a problem or wish to raise a complaint, contact live chat first — it is the fastest way to get a resolution.
8.2 Complaints Process
If you have a dispute regarding a transaction or gaming result, notify the support team within 30 days of the date of the relevant event. When submitting a complaint, include your account number, the date and amount of the transaction, and a description of the issue. 789bet is committed to reviewing and resolving all complaints within a reasonable time.
8.3 Technical Issues
If a game is interrupted mid-session due to a server error, network issue, or any other technical reason, 789bet automatically reviews the affected bets and arranges a refund where applicable. For more information, see our FAQ page.
9 Limitation of Liability
9.1 Service Guarantee
789bet makes every effort to keep its platform running without interruption, but cannot guarantee uninterrupted service. The service may be temporarily unavailable due to maintenance, technical issues, or unavoidable circumstances. In such cases, 789bet will attempt to notify users in advance.
9.2 Third-Party Services
789bet's liability for losses caused by issues with payment gateways, game studios, or other third-party services is limited. However, in such situations, the 789bet support team will assist in finding a resolution.
9.3 Responsibility for Personal Decisions
The user bears full responsibility for any money lost through gaming or betting. 789bet does not guarantee winnings in any game and does not advise placing bets. Make financial decisions at your own discretion.
10 Intellectual Property and Content
All content on the 789bet platform — including design, logos, software, text, graphics, and audio-visual elements — is protected under intellectual property law. Copying, distributing, or using any content for commercial purposes without prior permission from 789bet or the relevant studio is prohibited.
The games available on the platform are operated under the intellectual property rights of the respective game studios, and 789bet acts solely as a distribution channel.
11 Changes to Terms and Effectiveness
789bet reserves the right to change, amend, or update these Terms at any time. For significant changes, users will be notified by email or via a notice on the site. Continued use of the service after updated Terms take effect will be considered acceptance of the new Terms.
If any part of these Terms becomes invalid or unenforceable, that specific part will be set aside, but the remaining Terms will remain fully effective. This agreement is the complete understanding between the user and 789bet and replaces any prior oral or written agreements.
Start gaming safely on 789bet
Done reading the Terms? Register on 789bet now and enjoy gaming in a secure environment.